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You have the right to be demanding of your service providers. That
is how your business grows. Demand responsiveness, results, and
reduced costs. You will get them from Acrobits's Support Team.
Acrobits's Support Team is your single source for
incident management. With it, you are assured that optimal IT
systems are available. We will customize your server support to
fit your specific support requirements.
Our Server Support can maximize your client/server environment
productivity through:
- Reduced downtime.
- Quicker response time than standard product warranties.
- Service availability on a 5 x 9, 5 x 12, or 7 x 24 basis.
- Resolution time within Service Level Agreement (SLA) parameters.
- On-site response time within SLA parameters.
- Access to Original Equipment Manufacturer (OEM)-certified network
support engineers.
- All-inclusive contracts covering parts.
- Multi-vendor product support.
- Critical problem escalation.
- Reporting.
Features:
- Because we focus on optimizing your system availability, you
can focus on other matters.
- Single point of contact .
- Service availability (7 x 24, 5 x 12, or 5 x 9)
- Multi-Vendor product support.
- Service performance Goals.
- Manufacturer-certified technicians .
- All parts and material required for repair.
- Reporting.
We are confident that you have never seen a company that offered such
a vast array of services for such reasonable prices. |
